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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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David Pannell

September 25, 2025

4  out of  5
rating by David Pannell
"Very professional and courteous"
We responded:
"Thank you for your feedback! We’re glad to hear you had a positive experience with our State Farm team. If there is anything else we can do to improve and earn that fifth star, please let us know. We’re here to help with your insurance needs and appreciate your feedback!"
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Jenine Wellman

September 18, 2025

5  out of  5
rating by Jenine Wellman
"Mike Rufty and his team offer FANTASTIC customer service!! I have had State Farm for my insurance needs since I started driving over 40 years ago. I have been with Mike Rufty and his team for the vast majority of those years. No matter what my insurance needs have been over the years, they were there to get me the best coverage at the best price. Mike and Megan have been there to answer any questions I have about any kind of coverage. They are always so helpful. They can explain it all and help you navigate what coverage is best for you. That was especially helpful when the kids started driving, when we purchased a boat that needed coverage and when I started a home business--areas of insurance we had never had to deal with before. Most recently, I wanted to get a couple life insurance policies and to convert to a policy I already had. Patti was extremely helpful and thorough with explaining the different types of policies they offer, including the pros and cons of each. She Included the cost of each scenario in her quotes which helped me to determine which best fit my budget. She was instrumental in guiding me to the best options for me and my family. My experience with Mike Rufty and his team of experts has been nothing but exceptional!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Bajon Brooks

September 18, 2025

5  out of  5
rating by Bajon Brooks
"They are the best! Very thorough and detail oriented. The whole team does a great job and takes pride in their customer service especially Patty! Great for the entire family!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Craig Hargrove

September 17, 2025

5  out of  5
rating by Craig Hargrove
"I moved here in 2016 from Va an I have to say, these ladies are incredibly!!! Mrs Patty have help me over the years with everything she always staying in contact with me when changes occur with my policies!!! Tisha sit me down an explained the Different life insurance policy's that was available an she was amazing.Meaghan is always there to help me an I love all 3 of these ladies I been with State Farm for about 9 years an it’s always a pleasure to visit Mike Rusty office ALWAYS!!!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Mike Naecker

September 15, 2025

5  out of  5
rating by Mike Naecker
"Mike Rufty and his team have been absolutely professional when I needed their services. They have gone above & beyond when other places would not. My family & I thank them very much."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Wayne Reed

September 15, 2025

5  out of  5
rating by Wayne Reed
"The Rufty insurance team has been there for my family through and through! They’ve helped us with car, home, and life insurance as well as educating us on plans that work for our family in the future. We will always be a part of the rufty family"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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El kasanova

September 12, 2025

5  out of  5
rating by El kasanova
"Thank you for your help, Sandra Torres. Excellent service and I am happy with everything you did for me and my family. We are in good hands with insurance coverage"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Gretzy Torres

September 12, 2025

5  out of  5
rating by Gretzy Torres
"Gracias Sandra Torres por toda tu ayuda y paciencia excelente proceso con ustedes.."
We responded:
"Gracias por tu resena de cinco estrellas! Mi equipo y yo estamos felices de ser tus buenos vecinos."
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Laura Bolch

September 12, 2025

5  out of  5
rating by Laura Bolch
"Sandra was amazing! She answered all of my insurance questions clearly and made everything so easy to understand. Her bubbly personality made the whole experience pleasant, and I really appreciated how helpful she was. I’d definitely recommend her to anyone needing assistance with insurance."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Diane Franklin

September 12, 2025

5  out of  5
rating by Diane Franklin
"I have had great experience with Mike Rufty and his crew. Patty and Megan have looked out for me for a number of years. They have assisted me with a number of issues. Thank you all for being there when we need you!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Magda Torres

September 11, 2025

5  out of  5
rating by Magda Torres
"Excelente atención, la chica que me atendió fue muy amable y receptora a mi solicitud. Muchas gracias Sandra."
We responded:
"Muchas gracias por tomarse el tiempo de darnos una resena. Realmente te apreciamos."
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roderick watkins

September 11, 2025

5  out of  5
rating by roderick watkins
"Working with Mr. Rufty and his Team has been a great experience. They are professional, knowledgeable, and always quick to respond to my questions. I truly appreciate their honesty. Highly recommend!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Nancy Lagana

September 10, 2025

5  out of  5
rating by Nancy Lagana
"The folks at State Farm, Mike Raffty’s office are always friendly and professional. I love that they reach out to me (mainly Patti) and remind me of things. Patti is always such a charm."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Shannon Wright

September 10, 2025

5  out of  5
rating by Shannon Wright
"Absolutely love this place and have been with them since I started driving and I’m almost 40. Patty is the absolute BEST!!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Tyrone Holland

September 9, 2025

5  out of  5
rating by Tyrone Holland
"I will give you five stars for service Patty and coworkers are always helpful to me it's blessing to them 💖"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Christine Wells

September 9, 2025

5  out of  5
rating by Christine Wells
"I can’t say enough great things about Mike Rufty and his entire State Farm team! From the very first interaction, they have been professional, friendly, and truly dedicated to making sure all of my insurance needs are met. Mike takes the time to explain policies clearly and always makes sure I fully understand my coverage options. His staff is equally outstanding—always welcoming, responsive, and quick to assist with any questions or claims. They go above and beyond to make the process smooth and stress-free, which is rare to find these days. It’s clear that Mike and his team genuinely care about their clients and their well-being. I feel confident and secure knowing I have them on my side. If you’re looking for a knowledgeable, trustworthy, and compassionate insurance agent, I highly recommend Mike Rufty State Farm."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Judine Cosey

September 6, 2025

5  out of  5
rating by Judine Cosey
"I am so glad to be a customer of State Farm Insurance. Upon joining through the local branch (Mike Ruffy Agent), it was Patti who held my hands every step of the way—from creating a profile to making payments. Whenever I called the Ruffy branch to make a payment and Patti answered the phone, I would be glad to hear her voice. Patti is knowledgeable, professional, personable and ready to help wherever possible. The other representatives are good, willing and able to assist as well. My overall experience with the State Farm representatives at the Ruffy location has been nothing short of a delight, and like a good neighbor, they have been there."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Cathy Isom

September 5, 2025

5  out of  5
rating by Cathy Isom
"My family has been with State Farm more than 30 years. Great customer service."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Carlton Douglas

September 4, 2025

5  out of  5
rating by Carlton Douglas
"I been with Mike about 30 years. They people & Mike been very nice to me. State farm they me like family. May God keep blessing u & every one in office"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Kevin W

September 4, 2025

5  out of  5
rating by Kevin W
"For almost 20 years, I’ve had an excellent experience with Mike Rufty Insurance Agency. From the very beginning, their team has shown outstanding customer service, knowledge, and professionalism. A special thanks goes to Patty, who has been incredibly helpful. She takes the time to answer questions thoroughly, explains everything clearly, and truly cares about making sure clients feel confident in their decisions. Her professionalism and kindness make the process smooth and stress-free. I also appreciate Mike Rufty’s commitment to supporting small businesses like mine. It’s clear that they understand the unique needs of business owners and go the extra mile to provide tailored coverage and guidance. If you’re looking for an agency that combines expertise with personal attention, I highly recommend Mike Rufty Insurance Agency and ask for Patty 😊"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Sydnie Marshall

September 4, 2025

5  out of  5
rating by Sydnie Marshall
"This State Farm location has an absolutely wonderful agent working for them named Patty. Every time I call she is always pleasant and helpful. If it weren’t for her I’d probably never remember to pay my insurance on time!! Best customer service I have ever received from an establishment. Thank you!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Jermaine Bowden

September 4, 2025

5  out of  5
rating by Jermaine Bowden
"Hi : And how are you doing today ? And I been with State Farm Insurance for about Five ( 5 ) Years now and Ms. Patti and Ms. Meagan , has been My Agent and the Both of them , has been Very Beautiful, Very Nice, and Very Professional towards Me and the Both of them has Help Me Out A Whole Lot , to explain and break stuff Down to me and for Me, so that I can get a Better Understand about things."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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KJP Properties

September 3, 2025

5  out of  5
rating by KJP Properties
"Hello, my family has been working with Mr. Mike’s team for over 10 years now. I love the service they provide, from gentle reminders on past due payments to any updates on existing policies."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Terrell Jeffers

September 2, 2025

5  out of  5
rating by Terrell Jeffers
"I have had the pleasure of being assisted by Ms Patty for almost a decade now, and she has taken care of me and my entire family beautifully. as someone who used to be a life insurance, she has put my mind in the way she has executed her professional and career ability. She’s truly a beautiful soul."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Jane the Publicist

September 2, 2025

5  out of  5
rating by Jane the Publicist
"Ms. Patti has been me and my family’s agent for years! Amazing service and very insightful. She has provided a great sense of relief when it comes to our very unpredictable futures."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"